Skip to content
Amy Gregg Jewelry
Navigation menu
Shop
All Jewelry
Ring
Earring
Necklace
One-of-a-Kind
-
Collections
The DRØM Collection
THE FORM Collection
The SILHUET Collection
About
Our Story
The Amy Gregg Ethos
Craftsmanship and Materials
Bespoke & Sourcing
Sustainability
Client Care
Jewelry Care
Gemstone Guide
FAQ
Size Guide
Shipping & Returns
Contact
Login
Search
Cart
Close
Shop
About
Client Care
Shop
All Jewelry
Ring
Earring
Necklace
One-of-a-Kind
-
Collections
The DRØM Collection
THE FORM Collection
The SILHUET Collection
About
Our Story
The Amy Gregg Ethos
Craftsmanship and Materials
Bespoke & Sourcing
Sustainability
Client Care
Jewelry Care
Gemstone Guide
FAQ
Size Guide
Shipping & Returns
Contact
Cart
Your cart is empty
Need help?
FAQ
A quiet, organized reference for the most common questions.
If you need further assistance, the studio is here to help.
Shipping Timelines
Most orders ship within 1–3 business days.
Bespoke or made-to-order pieces require additional time, which will be noted in your confirmation email.
Tracking information is sent as soon as your piece has shipped.
International Shipping
International orders may be subject to customs duties or import taxes.
These charges are determined by the destination country and are the responsibility of the recipient.
Returns & Exchanges
We accept returns within 7 days of delivery for unworn pieces in original condition.
Custom, bespoke, or altered pieces are final sale.
To initiate a return, please contact the studio with your order number.
Order Changes
If you need to adjust your order, please contact us within 12 hours of purchase.
After this window, we cannot guarantee changes before shipment.
Repairs
We offer repairs for Amy Gregg Jewelry pieces.
Please describe the issue and include photos if possible.
Repair fees may apply depending on the nature of the work.
Bespoke & Custom Work
We welcome bespoke inquiries.
If you’re looking for a specific gemstone or a custom version of one of our designs, please contact the studio through our Bespoke page.
Materials
All pieces are crafted in solid 18k gold.
Gemstones are individually selected for clarity, tone, and natural inclusions.
Stone Care
Please refer to our Gemstone Care Guide for more comprehensive instructions.
Clean gently with mild soap and lukewarm water.
Avoid ultrasonic cleaners, steam, and prolonged heat.
Sizing Questions
Refer to our Size Guide for ring, necklace, and bracelet measurements.
If you need guidance, the studio can help determine your fit.
Payments & Taxes
We accept all major payment methods.
Sales tax is added according to your shipping destination.